Guided AI technical support for product knowledge bases
WhatsApp-guided diagnosis over approved manuals and procedures — product identification, safe steps, and human handover with full context.
Explore the customer use caseSelected case studies in cloud, telemetry, AI and product delivery
Examples, product stories and anonymised engagements showing how Barberry solves complex systems problems without agency overhead. More (named) work when permissions allow.
Featured case studies
By problem type. Identifiers changed where required. Planning a move between business systems? Start with the controlled system migrations service, then use the proof below for the relevant migration type. For a larger illustrated “recent work” strip (products, multi-tenant IoT, B2B SaaS, operations), start from the home page — then come back here for the longer reads.
Telemetry that turns into field action
How connected water and pool operations move from delayed manual checks to trusted hourly context, owned alerts, calibration and accountable field work.
Explore the field-operations caseMove data between connected business systems faster
See where the approach used in two real migrations can reduce repetitive consulting work for your next system move.
Explore the customer use caseUtility: telemetry to operations
From noisy feeds to operable views — with field, SCADA and cloud in the same story, including how telemetry meets field service and support systems.
Read casePoolSense product journey
What a shipped telemetry product proves about end-to-end delivery — sensor, connectivity, app, operations.
Read caseDropbox to SharePoint: 900+ GB cleaned before migration
A real 1.9 TB Dropbox estate was reviewed through a custom website and short training videos, removing more than 900 GB before a cleaner SharePoint migration.
Read caseSYSPRO to Zoho: 70% less consulting effort
A real ERP migration using read-only SYSPRO discovery and least-privilege Zoho MCP, saving about 336 hours while finance retained approval.
Read caseCapability areas (deeper than a single case)
Narrative and engagement paths when the work spans an IoT platform, integrations, and AWS product delivery — not a single project box.
Multi-tenant IoT, rules, and field operations
ThingsBoard-class platforms, per-tenant assets, notification design, and integration with field service and ITSM workflows.
IoT & telemetryEnterprise B2B SaaS on AWS
Complex domain logic, Gen2-style stacks, test automation, and production observability — the bar for serious SaaS.
AWS & cloudBy service area
AWS & IoT · AI workflow automation · Product · Expert review (where publishable)
By problem type
Reliability · cost of cloud · data nobody trusts · model sprawl in AI pilots.
What changed after the work
Plain outcomes: less alert fatigue, a written architecture direction, a kill/pivot decision, or a defendable file for legal.