Insights

Practical writing on scoping, telemetry, AWS trade-offs, and defensible technical decisions. More posts will appear as the public queue grows; these launch articles are written for high-intent readers, not listicle traffic.

  1. How to scope an AI agent project without wasting budget

    Problem framing, data boundaries, pilots, and when the answer is not an agent at all.

    1 May 2026 · Heinrich Heesen

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  2. How AI reduced migration consulting effort by 75%

    Two real migrations show how Klara removed routine work while customers retained control of risk and acceptance.

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  3. Can Klara migrate between your systems?

    See how the approach used in two real migrations can move data between other connected business systems.

    Explore the migration pattern

  4. Why technical support AI needs an escalation path, not just a good answer

    A real IoT support pattern: use approved manuals and live device context to resolve repeated questions quickly, while people retain control of significant changes.

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  5. Dropbox to SharePoint: 900+ GB cleaned before migration

    A custom website and short training videos helped the customer review 1.9 TB and remove more than 900 GB before migration.

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  6. SYSPRO to Zoho: 70% less consulting effort

    A real ERP migration using read-only SYSPRO discovery and least-privilege Zoho MCP, with finance retaining approval of balances and go-live.

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